Melbourne Airport
Melbourne
Melbourne Airport is moving pickup for Terminals 1, 2 and 3 into a new transport hub due to open late 2026, on Level 2 and about 285 metres from the terminals. Terminal 4 keeps its own arrangement on Level 1. This is why we send your driver's location by text rather than printing a zone name and hoping it still exists.
| T1Qantas and QantasLink | Your driver waits at the kerb outside the Terminal 1 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
| T2Every international carrier | Your driver waits at the kerb outside the Terminal 2 arrivals hall. You get their name, photo and plate number by text, and because international phones often wake up late, the message is waiting for you the moment you switch off flight mode.45 minutes free waiting, from when the aircraft is on the ground |
| T3Virgin Australia domestic | Your driver waits at the kerb outside the Terminal 3 arrivals doors, with their name, photo and plate number sent to you by text before you land.20 minutes free waiting, from when the aircraft is on the ground |
| T4Jetstar, Rex and Link Airways | Your driver waits on the Terminal 4 pickup level, not at the main terminal kerb. Their name, photo, plate number and the exact spot reach you by text before you land, which matters more here than anywhere else at Melbourne.20 minutes free waiting, from when the aircraft is on the ground |
Sydney Airport
Sydney
No aircraft takes off or lands at Sydney between 11pm and 6am, with a limited number of approved movements in the 11pm to midnight and 5am to 6am shoulders. The very late arrival that exists in Melbourne and Perth does not exist here, and a flight scheduled into the 11pm shoulder is the one most likely to be pushed to the next morning. We watch those closely.
| T1Every international arrival | Your driver waits at the kerb outside the T1 arrivals hall. You get their name, photo and plate number by text while you are still in the baggage hall, along with the exact spot to walk to.45 minutes free waiting, from when the aircraft is on the ground |
| T2Virgin Australia, Jetstar, Rex and Link | Your driver waits at the kerb outside the Terminal 2 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
| T3Qantas and QantasLink, and nothing else | Your driver waits at the kerb outside the Terminal 3 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
Brisbane Airport
Brisbane
Inside the Domestic Terminal, Qantas and QantasLink use the northern end, Virgin Australia the southern end, and Jetstar and the regional carriers the middle. It is one building, so a wrong guess is a walk down the concourse. Confusing it with the International Terminal is the mistake that costs you, because that is a separate building five minutes away.
| DOMQantas, Virgin Australia, Jetstar and the regionals | Your driver waits at the kerb outside the Domestic Terminal arrivals doors, at the end your airline uses. You get their name, photo and plate number by text before you land.20 minutes free waiting, from when the aircraft is on the ground |
| INTEvery arrival from overseas | Your driver waits at the kerb outside the International Terminal arrivals hall. You get their name, photo and plate number by text while you are still in the baggage hall.45 minutes free waiting, from when the aircraft is on the ground |
Perth Airport
Perth
Perth Airport warns passengers to check the itinerary because a number of airlines operate from more than one terminal. Qantas, Jetstar and Virgin all appear in both precincts, and the precincts are a ten minute drive apart. This is the one airport we cover where the terminal on your booking is worth reading twice, and where the flight number matters most.
| T1International, plus Jetstar, Qantas and Virgin | Your driver waits at the kerb outside the T1 arrivals hall. You get their name, photo and plate number by text while you are still in the baggage hall, along with the exact spot to walk to.45 minutes free waiting, from when the aircraft is on the ground |
| T2Alliance, Rex, Nexus, Aerlink, Jetstar and Virgin | Your driver waits at the kerb outside the Terminal 2 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
| T3Qantas and Airnorth | Your driver waits at the kerb outside the Terminal 3 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
| T4Qantas, and nothing else | Your driver waits at the kerb outside the Terminal 4 arrivals doors. You get their name, photo and plate number by text before you land, along with the exact spot to walk to.20 minutes free waiting, from when the aircraft is on the ground |
Common questions
Where does my driver actually wait?
At the kerb outside your arrivals doors, at the terminal your flight lands at. You get their name, photo and plate number by text before you land, so you know who you are looking for.
What if I cannot see the car?
Call us on 0482 088 999. Do not leave the pickup area first. We know where the driver is parked and it is usually a thirty second walk.
How long will you wait?
Forty five minutes on an international arrival and twenty on a domestic one, counted from the moment the aircraft is on the ground rather than from the time you booked. We track the flight, so a delay is not your problem to manage.
Can my driver meet me inside with a name board?
Yes. Meet and greet is a $25 add-on you can select when booking. Without it, the pickup is kerbside, which is what keeps the fare where it is.
Do I need to tell you my terminal?
No. Give us the flight number and we work out the terminal ourselves, including when the airline changes it.
Where do you drop me for a departing flight?
At the departures drop-off for your terminal, on the upper level at most airports. Melbourne Terminal 4 and the Perth precincts have their own roads, and we take you to the right one.